Frequently asked questions

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What does "Start for Free" mean?

You can create an account, set up your campaign, and receive creator applications at no cost. Our AI will find and show up to 30 relevant creators. You only need to purchase a pack if you decide to order a video from one of them.

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Why is the minimum pack $2000?

To deliver top-performing creatives, we need a minimum volume of videos. This ensures quality and avoids disappointing results. A lower volume may not meet our performance standards.

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How is the video price determined?

Our AI suggests a maximum price based on your brief, location, and creator type. Prices range from $60 to $700, with an average of $200. This includes usage rights for one year across all platforms, the posted content, and promotional codes (like TikTok Spark codes).

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What if I don’t like the video?

You get two revisions per video. If you’re still unsatisfied after two revisions, you can file a claim. Our team will review the brief adherence and, if applicable, you may request an additional revision or cancel the deal. If canceled, you will receive a refund for the video.

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How quickly can I get one or more videos?

Once you approve a creator, they have 24 hours to sign the contract and then 3 days to deliver the video for your approval. If you have any feedback, they will have 3 days to provide the revised version. If they miss a deadline, the video is canceled, and you are not charged for the video.

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Do all your creators have a follower base on their social networks?

Yes, to apply as a creator at Ramdam, you must have a significant follower base on your social media. It’s not so much for the organic traffic generated, but rather for the quality of the content produced, which will better engage an audience and perform well in ads.

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Can I choose creators from specific regions or niches?

Yes, that's one of Ramdam's strengths: we have creators across all five continents in every niche. And if none of our creators meet your needs, we automatically launch ad campaigns to recruit creators who might be a better fit for you.

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What platforms can I use Ramdam's videos on?

You can use the video for advertising purposes on all platforms (Meta, TikTok, YouTube, etc.) for one year.

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How does Ramdam match creators to my campaign?

We use AI to suggest the most relevant creators for you. We'll match your brief with hashtags, promotional videos, and the ratings received by all our creators. Then, we'll calculate a score to predict how likely they are to deliver top-performing content. Only the best creators will be eligible to apply for your campaign.

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How does your AI work?

We actually have a dedicated team of AI engineers focused entirely on it—it's not just a ChatGPT extension! We train models by analyzing which ad videos perform best and which perform the worst. This allows our AI to understand which brief, or which creator, based on the videos they've already made, their hashtags, etc., is most likely to deliver top-performing content for a specific client.

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Do creators post the content on their social media? What if I just want the video file?

When you create a campaign, you can choose whether you want the content to be posted or not. If you prefer not to, you'll simply receive the video file for your advertising purposes. If you opt for posting, the creator will not only provide the file but also post it publicly on their social media (like TikTok or Instagram) and supply an advertising code (such as a Spark code on TikTok) that allows you to boost the content.

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